Data Solutions Group
as a Service (CCaaS)
Being able to contact a company anytime is important to many customers. With CCaaS, customers have the ability to contact a company through multiple different channels.
CCaaS is easy to download and install, it’s effective, and costs less than most other alternatives.
With CCaaS you can collect and analyze customer data easily, gaining insight into your customers and who they are.
What is Contact Center as a Service, and how could it benefit your company?
CCaaS is a subscription-based licensing model that allows customers to use cloud-based contact center software. These solutions are built to fit clients directly, making them a great option for many different types of businesses.
An Out of the Box Solution
CCaaS is ready to use right out of the box, so you won’t have to wait for it to be set up in order to use it. CCaaS can also grow with you, providing great scalability and flexibility for your business.
Easy to Use
Your agents will have the easiest time using CCaaS. Agents will spend less time switching between different applications and platforms, and more time helping out customers.
Allow customers to get the answers they want quicker by leveraging automation and AI powered IVRs. Deploying these tools without hurting your CX takes experience and skill. Let our team recommend the right level of automation to increase your efficiency without harming CX.
The service and partnership with DSG has been phenomenal. I had a last-minute need from our business with an unreal timeline.
IT Director – Dent Wizard International
DSG has been a true consultant and partner to us! They can offer cookie-cutter solutions or a fully customized network design.
VP of Development – Interstate Cleaning
Titan is the manufacturer of off the road tires and wheels for the agricultural construction and mining industries.
Chief Information Officer – Titan International
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At DSG, we’re eager to help your business thrive. Call today to learn more.
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