Data Solutions Group
Contact Center
as a Service (CCaaS)
Customer Experience
Being able to contact a company anytime is important to many customers. With CCaaS, customers have the ability to contact a company through multiple different channels.
Savings
CCaaS is easy to download and install, it’s effective, and costs less than most other alternatives.
Data Analysis
With CCaaS you can collect and analyze customer data easily, gaining insight into your customers and who they are.
What is Contact Center as a Service, and how could it benefit your company?
CCaaS is a subscription-based licensing model that allows customers to use cloud-based contact center software. These solutions are built to fit clients directly, making them a great option for many different types of businesses.
An Out of the Box Solution
CCaaS is ready to use right out of the box, so you won’t have to wait for it to be set up in order to use it. CCaaS can also grow with you, providing great scalability and flexibility for your business.


Easy to Use
Your agents will have the easiest time using CCaaS. Agents will spend less time switching between different applications and platforms, and more time helping out customers.
Contact Center:
Customer Experience
Self-Service
Allow customers to get the answers they want quicker by leveraging automation and AI powered IVRs. Deploying these tools without hurting your CX takes experience and skill. Let our team recommend the right level of automation to increase your efficiency without harming CX.
Integration


The service and partnership with DSG has been phenomenal. I had a last-minute need from our business with an unreal timeline.
Read More

Dan Brightwell
IT Director – Dent Wizard International

DSG has been a true consultant and partner to us! They can offer cookie-cutter solutions or a fully customized network design.
Read More

Michelle Berding
VP of Development – Interstate Cleaning

Titan is the manufacturer of off the road tires and wheels for the agricultural construction and mining industries.
Read More

Mike McLean
Chief Information Officer – Titan International
Our Featured
Reviews.
(314) 314 7881
At DSG, we’re eager to help your business thrive. Call today to learn more.
Get in Touch
Give us some basic information about your business and we’ll be in touch very soon.